Privacy Policy

1. Introduction

Welcome to Near From Home ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nearfromhome.com.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller for this website is:

3. Information We Collect

3.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact Information: When you contact us via email or through our consultation form, we collect your name, email address, and any other information you choose to provide.
• Consultation Bookings: When you book a consultation, we collect information necessary to provide the service, such as your name, email, and travel preferences.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Usage Data: Information about how you access and use our website, including pages viewed, time spent on pages, and navigation patterns.
• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Location Data: General location information based on your IP address.

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Used to understand how visitors interact with our website. We use Vercel Analytics for this purpose.
• Performance Cookies: Used to monitor website performance and improve user experience.

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our website and services
• To respond to your inquiries and provide customer support
• To process consultation bookings and provide travel advice
• To analyze website usage and improve user experience
• To send you updates about our services (only with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes.
• Contract Performance: To fulfill our obligations under a contract with you (e.g., providing consultation services).
• Legitimate Interests: To operate and improve our website, analyze usage, and ensure security.
• Legal Obligations: To comply with applicable laws and regulations.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: We may share data with third-party service providers who assist us in operating our website and providing services (e.g., Vercel for hosting and analytics).
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

All third-party service providers are required to maintain appropriate security measures and use your data only for specified purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to processing of your data based on legitimate interests.
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at neverfar@nearfromhome.com. We will respond to your request within one month.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., YouTube, Instagram). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: